Frequently Asked Questions

Updated Nov 1, 2022

Student should provide their last name & first name to the driver in order to board the bus.

When booking your ride, you DO NOT need to specify which on-campus pickup you want to use.  Simply be at your pickup at the specified time.  The times shown on tickets and emails are for the FIRST on-campus pickup.  The website will tell you how much later the next pickups occur.  No matter your choice, your seat is guaranteed and will not be given away to another passenger.

The bus will leave promptly at the scheduled time with or without all reserved passengers. Please plan to arrive at least 15 minutes prior to departure to check in and load luggage.

We always appreciate a heads up when you are not planning to ride the bus home but if you are a no-show on your ride home from school, your ride back to school will not be affected.

There is no assigned seating on college break trips.

Each passenger may bring 1 large suitcase (no more than 40 lbs please) to store underneath the motorcoach. Under no circumstances should luggage exceed 50 pounds. If luggage exceeds 50 pounds, the guest will be responsible for handling their heavy luggage throughout the trip. A carry on (tote or backpack) may be brought onboard. Make sure to place your name and contact information inside and on your suitcases and carry-ons.

Often times, there are multiple buses going to the same destination at the same time. If you want to ensure you will travel together, please make one reservation for multiple people.

Cancellations must be made 21 or more days prior to departure date (if round trip, departure date is considered first travel date) to receive a refund less a $10 processing fee. Cancellations 20 or less days prior to departure are non-refundable and non-transferable.

Tickets are non-transferable from our end.

If you want to give/sell your ticket to another person, they will need to check in with the original rider’s QR code (and as a back up, use the original rider’s name). All communication including confirmation emails will be sent to the original person who booked the ticket who would be responsible for forwarding any updates or communications.

Before you book your ride, there will be notification about how many riders the trip needs to be confirmed. # of riders booked will be visible during the booking process.
Rides confirmations may change based if the number of riders falls below the minimum.

Approximately one week before the departure date, you will receive a detailed email with the exact time, pick up and drop off location, and any other pertinent information regarding your ride. One day before your ride, you will receive another confirmation email. As you can see, we really don’t want you to miss your ride!

Yes! Every bus has a restroom.

The buses have free Wi-Fi, power outlets and a bathroom.

Our Wi-Fi service can accommodate basic internet browsing and checking/sending e-mails. Since this is a shared service with limited bandwidth, please refrain from streaming video, audio and file downloads as a courtesy to other passengers. In addition, overall connection speed may be affected by the number of Wi-Fi users on the bus.

You can purchase tickets right up until the trip’s departure as long as there is availability.

No, all rides must be booked through the College Break Bus site.

If you plan on traveling with a wheelchair, please email [email protected] at least 48 hours prior to departure so we can accommodate you.

Buses are scheduled to make no more than 5 stops within a route. Most trips have 3 stops.

For trips of over 3 hours, you can expect that a rest stop will be made for no more than 15 minutes. We leave this up to the discretion of the driver. Please make sure you bring snacks and water to hold you over until your destination.

College Break Buses are available to students only. Students at neighboring colleges are welcome to take the break bus.

You can purchase as many rides as you would like (based on availability).

Stay tuned! While we don’t have anything in place right now, we are working on this 🙂

Drivers are always appreciative of your gratuities. Should you wish to extend your appreciation, please tip the driver in cash or venmo @collegebreakbus with the trip date, college name and route color (if applicable).

Alcohol IS NOT allowed on the bus. It can be transported in your luggage and stored underneath the bus.

If we have multiple buses departing to and from the same location at the same time, we will send an email letting you know which bus you have been assigned to. All bus assignments are final. We will have signs in the window announcing which bus is going where. Please make sure you board the correct bus.

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